Belk Customer Service

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(980) 447-5442

As a frequent shopper at Belk, I can attest to the quality of their products and the convenience of their shopping experience. But beyond their merchandise, what truly sets Belk apart is their excellent customer service. In this article, I will share my experiences with Belk’s customer service team, as well as provide essential information regarding their customer service number, credit card assistance, online support, store hours, and returns policy.

Belk Customer Service Number

One of the most important aspects of any retailer is their customer service hotline. Fortunately, Belk’s customer service number is readily available for customers to reach out for assistance. Whether you have questions about an order, need help with a return, or have a concern about a product, their highly trained customer service representatives are there to help.

Every time I have called Belk’s customer service number, I have always been met with friendly and helpful service. The representatives take the time to listen to my questions and concerns and provide me with the best possible solution. The customer service team is available seven days a week, so there’s always someone available to assist you.

Belk Credit Card Customer Service

As a Belk credit cardholder, I was pleased to discover that they have a dedicated customer service hotline for their credit card customers. This service is especially useful for issues related to billing, payments, and account management. Whenever I have had a question regarding my Belk credit card, I have found their credit card customer service representatives to be knowledgeable and helpful.

In addition to the hotline, Belk credit cardholders can also access their account information online. The online portal allows you to check your account balance, view transactions, and make payments. This is a convenient way to manage your account and stay up-to-date on your credit card activity.

Belk Rewards Credit Card

Call us at 1-800-669-6550

Mon – Sat, 8:30AM – 7PM (EST)

Belk Online Customer Service

In today’s digital age, having a robust online customer service platform is essential. Belk provides a wealth of information on their website to help customers with their online shopping experience. Whether you need assistance with ordering, tracking your package, or navigating the website, Belk’s online customer service team is there to help.

One of the features I appreciate most about Belk’s online customer service is their live chat support. Whenever I have had a question while shopping online, I have found their live chat representatives to be responsive and helpful. They are quick to respond, and they provide detailed answers to my questions.

Belk Customer Service Hours

Belk understands that customers expect convenience and accessibility, which is why they have extended customer service hours. Their customer service team is available seven days a week, with extended hours on weekdays. This means that you can reach out for assistance when it’s convenient for you, whether it’s early in the morning or late at night.

Monday – Friday: 9am – 6pm (EST)

Saturday – Sunday: 10am – 6pm (EST)

Belk Customer Service Returns

Belk has a straightforward and customer-friendly return policy. If you’re not satisfied with your purchase, you can return it for a refund or exchange. The return process is simple and hassle-free, and the customer service team is there to assist you with any questions or concerns.

Whenever I have had to return an item, I have found the process to be straightforward and efficient. The customer service team provides clear instructions on how to initiate a return, and they are quick to process the refund once the item has been received.


In conclusion, Belk’s customer service team is among the best in the retail industry. Their customer service hotline, credit card assistance, online support, store hours, and returns policy are all designed to provide customers with a convenient and hassle-free shopping experience. Whether you’re a frequent shopper or a first-time customer, Belk’s customer service team is there to assist you every step of the way.

If you have any questions or concerns, I encourage you to reach out to Belk’s customer service team. You can find their customer service number and other resources on their website. Shop with confidence, knowing that Belk has your back.

Call us at (980) 447-5442

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