As a Just Energy customer for several years, I have had the opportunity to interact with their customer service team on multiple occasions. In this article, I will share my experience with Just Energy customer service, including their contact number, hours of operation, 24-hour customer service, and the overall quality of their customer support.
One of the first things I learned as a Just Energy customer was their customer service number. The number is 866-288-3105, and it is available to customers from Monday to Friday between 8 am and 8 pm EST. The automated voice system prompts customers to select the appropriate option based on their inquiry, such as billing, service, or sales. Once the appropriate option is selected, customers are connected with a live representative.
Just Energy’s customer service hours are convenient for most customers. They are available from Monday to Friday between 8 am and 8 pm EST. This allows customers to contact them during regular business hours, making it easier to get any issues resolved quickly. However, if a customer needs to contact them outside of these hours, Just Energy offers 24-hour customer service.
Just Energy’s 24-hour customer service is available to customers seven days a week. This service is designed to help customers resolve any emergencies that may arise outside of regular business hours. Whether it’s a power outage or a gas leak, Just Energy’s 24-hour customer service team is available to assist customers in need. I have personally used this service on one occasion when I had a power outage in the middle of the night. The representative I spoke with was professional and courteous, and they were able to provide me with an estimated time for when the power would be restored.
Calling Just Energy’s customer service number is the most common way to get in touch with them. However, there are other ways to contact them as well. For example, customers can also email them or use their online chat service. I have personally used both of these methods, and I found them to be just as effective as calling their customer service number. The online chat service is particularly helpful for customers who prefer to type out their inquiries rather than speak with a representative over the phone.
Overall, my experience with Just Energy’s customer support has been positive. Their representatives are knowledgeable and professional, and they are always willing to help resolve any issues that may arise. Whether it’s a billing inquiry or a service request, Just Energy’s customer support team is always ready to assist customers in any way they can.
In conclusion, Just Energy customer service is top-notch. From their customer service number to their 24-hour customer service, they are always available to help customers in need. If you’re a Just Energy customer and need assistance, don’t hesitate to contact their customer service team. They are always ready and willing to help.
Address: 5251 Westheimer Rd. Suite 1000, Houston, TX 77056